Your rights
Brent Council shall process your information in adherence to your individual rights
under the Data Protection legislation.
The right to be informed
This is your right know about how your data is being processed, who it is given to,
for what purpose and anything else that guarantees your rights, this is sometimes referred to as a
privacy notice or a fair processing notice. This web page provides a summary and both the Record of
Processing Activities and the links to the service specific Privacy Notice gives further details. When
you provide information the Council will ensure that you have a Privacy Notice.
The right of access
You have a right to access your personal data and relevant supplementary information.
This is known as a Subject Access Request (SAR). Further information can be found at www.ico.org.uk
You can log
in to My Account and submit a SAR request, which allows you to monitor
the progress of your request online.
Alternatively you can download and complete a Subject
Access Request form. Email your
completed form to the Data Protection Officer at dpo@brent.gov.uk
or post it to the Data Protection
Officer, Brent Council, Civic Centre, Engineers Way HA9 0FJ. You should receive a response within one
month.
Occasionally it may take us longer than a month if your request is particularly
complex or you have made a number of requests as described under the ICO’s SAR code of practice. In
this case, we will notify you and keep you updated within the month deadline.
In most cases we cannot charge you a fee to comply with a subject access request.
However, where the request is considered manifestly unfounded or excessive we may charge a “reasonable
fee” for the administrative costs of complying with the request. We may also charge a reasonable fee if
you request further copies of your data following a request. We would base this fee on the
administrative costs of providing further copies.
We may need to request specific information from you to help us confirm your identity
and ensure your rights to access your personal data (or to exercise any of the other rights). This is a
security measure to ensure that personal data is not disclosed to any person who has no right to
receive it. As we are a large organisation with multiple departments and systems, we may also contact
you to ask you for further information in relation to your request to help locate the information you
have asked for.
The right to rectification
If you believe that any personal data we are holding about you is incorrect or
incomplete, you have the right to have your personal data rectified if it is inaccurate or incomplete.
We may require evidence from you. In most cases we will delete information, correct information or add
additional notes indicating corrections. You can do this by contacting the service area that you are
concerned about directly. Otherwise you can make a request by emailing the Data Protection Officer at
dpo@brent.gov.uk or in writing to the Data
Protection Officer, Brent Council, Civic Centre, Engineers
Way HA9 0FJ
The right to erasure
This is also known as “the right to be forgotten”. Please note that there are
circumstances when your information cannot be erased. This includes situations whereby the council is
required to retain information for statutory purposes in accordance with its data retentions policy.
You can make a request by emailing the Data Protection Officer at dpo@brent.gov.uk or in writing to
the Data Protection Officer, Brent Council, Civic Centre, Engineers Way HA9 0FJ . You should receive a
response with 30 days.
The right to restrict processing
You have a right to request the council to ‘block’ or suppress processing of your
personal data. Please note that this may not apply for most of the council’s processes because there is
usually a legal duty to process information.
The right to data portability
You have the right to obtain and reuse your personal data for your own purposes. You
have the right to receive your personal data in a structured, commonly used and machine-readable
format. The Council will assist in the transmission of such data to another entity, upon request, to
the extent technically feasible. Note that this right only applies to automated information which you
initially provided consent for us to use, or where we need the information to perform a contract for
you. You can make a request by emailing the Data Protection Officer at dpo@brent.gov.uk or in writing
to the Data Protection Officer, Brent Council, Civic Centre, Engineers Way HA9 0FJ.
The right to object to processing
You have the right to object to processing for certain circumstances as listed by the
ICO at https://ico.org.uk/ You can make a request by
emailing the Data Protection Officer at
dpo@brent.gov.uk, or in writing to the Data
Protection Officer, Brent Council, Civic Centre, Engineers
Way HA9 0FJ
The right to withdraw consent
If you have consented to the processing of your personal data via a consent form or
process, you have the right to revoke such consent through a consent withdrawal process. This will be
specific to the process you have consented to. If you withdraw your consent, this will not affect the
lawfulness of any processing carried out before you withdraw your consent.
Rights related to automated decision
making including profiling
There are restrictions on automated decisions based solely on automated means without
any human involvement. Also there are restrictions on profiling. You can make a an enquiry by emailing
the Data Protection Officer at dpo@brent.gov.uk, or
in writing to the Data Protection Officer, Brent
Council, Civic Centre, Engineers Way HA9 0FJ
Public Funds
Brent Council is required by law to protect the public funds it administers. We may
use any of the information you provide to us for the prevention and detection of crime. We may also
share this information with other bodies that are responsible for auditing or administering public
funds including the Public Sector Audit Appointments Ltd, National Audit Office, Financial Reporting
Council, Cabinet Office, Department for Work and Pensions, and other local authorities, HM Revenue and
Customs, and the Police.
In addition to undertaking our own data matching to identify errors and potential
frauds we are required to take part in national data matching exercises undertaken by the National
Fraud Initiative. The use of data by the National Fraud Initiative in a data matching exercise is
carried out under its powers in Part 2A of the Audit Commission Act 1998. It does not require the
consent of the individuals concerned.
Concerns about data protection
If you have a concern about the way we are collecting or using your personal data, we
would appreciate the chance to deal with your concerns before making a complaint to the Information
Commissioner’s Office by visiting https://ico.org.uk/concerns/.
You have the right to make a complaint
at any time to the Information Commissioner.
You can raise your concern by emailing the Data Protection Officer at
dpo@brent.gov.uk or in writing to the Data
Protection Officer, Brent Council, Civic Centre, Engineers
Way HA9 0FJ.
Last reviewed October 2020